1. Return Eligibility
- Returns are accepted only if the product is incorrect, expired, or explicitly marked as returnable.
- Products that have been opened or used are NOT eligible for return.
2. Refund Process
- Refunds will be processed only to the original payment method (UPI, Bank Transfer, etc.).
- Customers must request a return within 6-12 hours of delivery.
- Chainsmoker.in will cover the return shipping cost if the return request is approved.